Before You Speak, Calm Down
Sometimes, all it takes is a little patience to make the difference in your day, your business and your entire life.
Lately, I’m extremely busy in the office. This is a great thing for my business, don’t get me wrong. But sometimes, it’s overwhelming. I actually just took a quick walk outside to allow myself time to calm down before a call with one of my clients, who was asking me to do more work for him.
Before I talk to him, I want to make sure I’m settled, thinking clearly and calm. I made this mistake before with clients, and it’s a potentially deadly one to make business-wise. I cannot take my current frustration and overwhelmed state-of-mind out on my client. Period. Your state-of-mind drastically impacts the words you use, your tone and your phrasing. If you aren’t careful, you can do some serious damage to your business and relationships when trying to communicate with someone while heated.
Being stressed out and overwhelmed happens, especially when building a business. It’s a good problem to have because your business is growing. Although it’s stressful to be constantly busy, the alternative is much worse: not being busy because business isn’t coming your way. Keep this in mind when you feel yourself overwhelmed and frustrated; use it as a tool to cool yourself down and be level-headed once again.
I challenge you: take this topic outside of business and apply it to your entire life. Bring yourself back to center before engaging in any conversations. This way, you avoid saying things you really don’t mean. It happens all the time; you say something and think, “Oh man, why did I say that?” It was the state of mind you were in at the time. Be mindful of what you say and how you say it. Just think twice before snapping at someone. Not only will your business be better for it, you’ll be better for it, too. Patience is a virtue after all, so have patience with yourself, your clients and your business.
Go take a walk, calm down, come back and crush the day.